- Almost all Mozilla staff supported keeping Brendan Eich as CEO, including many prominent LGBT staff, and many made public statements to that effect. A small number of Tweeters calling for him to step down got all the media attention. The narrative that Mozilla staff as a group "turned against Brendan" is false. It should go without saying, but most Mozilla staff, especially me, are very upset that he's gone. I've known him, worked with him and fought alongside him (and sometimes against him :-) ) for fourteen years and having him ripped away like this is agonizing.
- The external pressure for Brendan to step down was the primary factor driving the entire situation. The same issue exploded in 2012 but there was less pressure and he got through it. No doubt Mozilla could have handled it better but the narrative that blames Mozilla for Brendan's departure misses the big picture. Boycotting Mozilla (or anyone for that matter) for cracking under intense pressure is like shooting a shell-shocked soldier.
- As a Christian, Mozilla is as friendly a workplace as any tech organization I've known --- which is to say, not super friendly, but unproblematic. Because of our geographic spread --- not just of headcount, but of actual power --- and our broad volunteer base I think we have more real diversity than many of our competitors. The narrative that Mozilla as a group has landed on one side of the culture war is false, or at least no more true than for other tech organizations. In fact one thing I've really enjoyed over the last couple of weeks is seeing a diverse set of Mozilla people pull together in adversity and form even closer bonds.
I'll also echo something else a lot of people are saying: we have to fix Internet discourse somehow. It's toxic. I wrote about this a while back, and this episode has made me experience the problem at a whole new level. I'll throw one idea out there: let's communicate using only recorded voice+video messages, no tweets, no text. If you want to listen to what I have to say, you have to watch me say it, and hopefully that will trigger some flickers of empathy. If you want me to listen to you, you have to show me your face. Want to be anonymous, do it the old-fashioned way and wear a mask. Yeah I know we'd have to figure out searchability, skimmability, editing, etc etc. Someone get to work on it.